3 SAFE REASONS

Guaranteed quality

Our spring materials are made in Japan, too!

The material a spring is made from means everything. That is why we are adamant about the materials we use. At Tokaibane, we use only high grade materials from Japan. Customers are reassured that our hot-coiled springs perform as expected.

Our spring materials are made in Japan, too!

Free 1-year warranty!

Having manufactured hot-coiled springs for over 70 years, we are absolutely confident about the quality of our work. Not only do we meticulously craft each product one by one but also inspect dimensions, loading characteristics and manufacturing data of every finished product so that customers are able to use our products as intended. If a product does not meet the contracted specifications at any time during the first year after delivery, we will replace it for free.
* Products are replaced for free only after confirming that they do not meet specifications when used under contracted conditions. Usage outside of contracted conditions falls outside the scope of warranty.
* The warranty period begins from the date on our inspection report and is valid only after the payment confirmation.

Free 1-year warranty!

Guaranteed retention of manufacturing data!

Product inspection data is attached to shipping documents. The same data is stored on our system together with manufacturing records to ensure traceability. Therefore, we can resend inspection and test tables and respond to inquiries into manufacturing history.
* Data retention is free. However, fees apply to reissuing of inspection and test tables, or to document and send manufacturing histories, etc.

Guaranteed retention of manufacturing data!

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